What’s your number one concern when your printer needs repair?
- Fast Response with On-site service?
- Affordable rate for service?
- Printer repaired quickly?
- Repair is done right the first time?
If you’d rather answer, “All of the above,” then enroll your printers in YourTECH, CRS Printek’s preferred customer service program.
You’ll find that our customer service people are trained to quickly identify your repair inquiries, possibly saving you a repair visit. 90% of the time we are able to troubleshoot your help-line questions into recommended actions and provide you with estimated repair costs right over the phone.
Rates and Parts Discount
You’ll also receive a 20% discount off our normal rates for labor and parts every time you call. This isn’t just a promotional discount, you’ll get it whenever we service your printers.
Repairs within One Day
We’ll have a service technician arrive at your site within 1 business day of your call, often much faster. And you are never charged for additional time if we must order parts and return later to install them.
Trained, Experienced Technicians Get It Done Right
Our service department is authorized to work on printers from many leading manufacturers. That means that we have the know-how and resources to diagnose printing problems quickly and to make necessary repairs the right way, the first time.
YourTECH Plus: Something Extra
We give all our customers great service, but with YourTECH Plus you can expect something extra. When you purchase parts and supplies through CRS Printek, you’ll receive FREE labor on your qualified printers. Click here for more details on YourTECH Plus.