What happens if I have a print quality problem with my printer, fax or copier?
No problem. Immediately call us at 972-881-9538. We will diagnose the problem over the phone. Under our unconditional Double Guarantee, if the problem is with our cartridge and it is not empty, CRS Printek will replace it at no charge or refund your purchase price. We also warrant any repair deemed to have been caused by our cartridge. If the problem is with your laser printer, your customer representative will be able to troubleshoot your problem over the phone and give you a phone estimate on the repair. Then we will have an authorized technician contact you with a mutually agreeable appointment time to repair your printer or you can bring it in for depot repair. 98% of our repairs are completed within 1 business day or sooner.