What happens if I have a print quality problems with my printer, fax or copier?
No problem. Immediately call us at 972-881-9538. We diagnose problems over the phone. Under our unconditional Double Guarantee, if the problem is with our cartridge and it is not “toner low” or empty condition, CRS Printek will replace it at no charge or refund your purchase price. We also warrant any repair deemed to have been caused by our cartridge. If the problem is with your laser printer, your customer representative will be able to troubleshoot the issue over the phone and provide you with a phone estimate on the repair. Then we will have an authorized technician contact you with a time that works best for you to repair your printer. We complete 98% of our repairs within 1 business day or sooner.
